Support
Something not working, or a question the site doesn't answer? Write to us. A person reads every message.
Email kumbudev@gmail.comCommon questions
How do I move to a new phone?
Nonzero has no account, so nothing syncs by itself. In the app's settings, export your data to a file, move the file to your new phone, and import it there.
I have Pro. How do I get it on a new phone?
Sign in with the same Apple ID or Google account you bought it with, then tap Restore purchases in the app's Settings.
I forgot to mark yesterday.
Today and yesterday can still be changed. Open the day and mark it. Days before that are settled.
My reminder doesn't arrive.
Check that notifications are allowed for Nonzero in your phone's settings, and that a reminder time is set in the app.
How do I cancel Pro?
Cancel a yearly plan in your App Store or Google Play subscriptions. Pro stays until the end of the year you paid for. A one-time purchase has nothing to cancel.
How do I delete my data?
Delete the app. Everything it stored on your phone goes with it. We never receive your habits, though your phone's own backup may include them. Usage counts and crash reports are anonymous, so nothing in them leads back to you. If you bought Pro, the store and RevenueCat keep a record of the purchase, so Restore purchases still works on a new phone.
I found a bug.
Thank you. Email us what happened and which phone you use. A screenshot helps.